🏡 The Top 10 Carpet Questions  Answered by Floor Decor Design Center

Shopping for carpet can feel overwhelming — but at Floor Decor Design Center, we make it fun, easy, and personal.
As a family-owned showroom serving Orange and Milford, Connecticut for over 25 years, we’ve helped thousands of homeowners find the right carpet for their homes — and we’re here to answer the most common questions we hear every week.

1. I’m ready to shop for carpet — where should I start?

You can begin your carpet journey in our Orange showroom or schedule a free in-home consultation where we bring large samples directly to you. Seeing the carpet in your own lighting and décor makes all the difference.

We feature exclusive carpets from Stanton, Couristan, Infinity Inspirations, Milliken, Doma, and Paradiso, along with hundreds of styles and colors in every price range.

If you’re not sure what you want, bring photos of your space, fabric or paint swatches, or Pinterest inspiration — we’ll guide you from there.

2. How much does carpet cost — including pad and installation?

That depends on a few factors like the carpet style, room size, and any prep or furniture moving needed.
We’ll send one of our professional estimators to measure your home for free, then provide a detailed written proposal that includes everything: material, pad, and expert installation.

We don’t believe in surprise add-ons — just clear, upfront pricing and options to fit your budget.

3. How far in advance should I start shopping for carpet?

If you’re working on a remodel or new build, we recommend starting 3-4 weeks before your desired installation date.
Planning early ensures the best selection and smooth scheduling for installation.

4. What carpet do you recommend for homes with kids or pets?

Today’s carpet technology is amazing! We carry several collections designed specifically for busy families and pet owners, with built-in stain resistance and ultra-durable fibers.

Our top picks include:

• Performance nylon and solution-dyed polyester carpets that resist fading and stains.

• Textured and multi-tone styles that hide footprints and everyday wear.

• Soft Berbers and patterned loops that look upscale but handle traffic beautifully.     

We’ll help you find the right combination of comfort, performance, and style for your lifestyle.

5. Why does the carpet look different in my home than in your showroom?

Lighting is everything!
Natural light, LED bulbs, and wall colors all affect how a carpet appears. That’s why we always encourage customers to take samples home and view them at different times of day.

Our shop-at-home service makes this even easier — we’ll bring samples to your home so you can see exactly how they’ll look in your space before you decide.

6. How long does it take to schedule installation?

Most installations are scheduled within 2–3 weeks after your carpet arrives.
We only use professional, certified installers who have worked with us for years — no random subcontractors.

If you’re on a tight timeline, we can often prioritize your job or recommend quick-ship and in-stock options for faster turnaround.

7. Do you handle furniture moving and old carpet removal?

Yes! We offer full-service installation including furniture moving, removal, and disposal of old carpet.
Everything is clearly outlined on your proposal — no surprises on install day.

We take pride in leaving your home clean, neat, and ready to enjoy.

8. Do you work in condos or buildings that require insurance paperwork (COI)?

Absolutely. We frequently install carpet and flooring in condos, apartments, and commercial buildings across Fairfield and New Haven counties.
We’ll provide the required Certificate of Insurance (COI) in advance and coordinate with your property management company to ensure a smooth, compliant installation.

9. Do you offer custom rugs or stair runners?

Yes — that’s one of our specialties!
We can turn any carpet in our showroom into a custom-sized area rug or stair runner, complete with binding or serging options.

From modern patterns to classic wools, you’ll find hundreds of options that fit your home’s style perfectly.

10. Do you service customers outside Connecticut?

We currently serve Connecticut homeowners only, focusing on providing exceptional service from start to finish.
However, we can ship carpet anywhere in the U.S. if you have your own installer. In some cases, we can also recommend trusted installers through our network.

💡 Ready to fall in love with your new carpet?

Visit our showroom in Orange, CT, or schedule a free in-home consultation and we’ll bring the samples to you.
You’ll see firsthand why homeowners across Connecticut choose Floor Decor Design Center — where flooring and design come together beautifully.