Step 1: Call the Floor Decor Showroom to Schedule an Appointment

First, there's no need to come into the showroom (unless you want to) as we can do everything right in your home or office. 

Next, call either the Orange or the Middletown showroom to schedule an appointment. In the Orange showroom, you'll speak to Randee Slotkin. In Middletown, Stephanie will help you out.

During the call, we will ask about your project and what ideas you have about the design look you want to achieve. We'll schedule at appointment at your convenience.

Step 2: See the Samples in your Home

Once we've scheduled an appointment with you, we'll visit you at your home with samples based on the ideas discussed on the phone.

We'll do a project assessment to better understand your needs, discuss design options and get your reactions to the samples we brought and measure the area you intend to remodel so we can prepare a detailed quote.

Generally, this will take 30 minutes. 

Step 3: Make a Decision

Once you receive your quote, your design associate will contact you to review it, answer any questions, and review our financing options. 

There is no pressure to make any immediate decision and all quotes are good for 30 days.  If you decide to go forward, we'll discuss next steps and timing for product delivery and installation and be available for questions and updates until the project is completed.

Once you have made your decision, your flooring will be ordered. Once it has arrived we will contact you to schedule your installation. We treat your home as if it was our own, so clean up of the flooring area, removal and replacement of furniture is included and done very carefully. We pride ourselves in maintaining and updating you on timelines, as we understand how important that is.